Anderson Manufacturing Repair and Return Form

Please provide us with the information about the part you need to return to us in the form below. 

AFTER the form is submitted online, we will contact you with an RMA#. Please included the RMA# on any paperwork you submit and write it on the box you return the part in. Please allow a few business days for your information to be processed once submitted.

You must be issued an authorized RMA# from us before you are able to ship any product back.

Unauthorized returns may be subject to rejection and/or fees for labor and shipping. Prepaid return shipping labels will be issued for valid warranty claims with an issued RMA#.

For your information: It is legal for a customer to ship a registered firearm to Anderson Manufacturing. You must have an approved RMA# issued before shipping any firearm to us.

Also, it is legal for Anderson Manufacturing to ship the registered firearm directly back to the owner.

You must provide your serial number for all firearms on the form.

Photos and invoice documents may be added to the form for verification.

Send your approved return via USPS or UPS to:
Anderson Manufacturing
Service and Warranty, RMA# (your RMA#)
1743 Anderson Blvd.
Hebron, KY 41048

Anderson Manufacturing will not be responsible for defects, malfunctions or required repairs resulting from:
• Improper assembly of a firearm.
• Unauthorized modification, alteration or improper repair or disassembly.

Anderson Manufacturing assemblies that have been significantly modified or used with incorrect components may be declined for repair. Assemblies not manufactured by Anderson Manufacturing will not be accepted for repair or any work.

Anderson Manufacturing's Warranty does not cover assembly errors. Examples of assembly errors include: Broken trigger guard ears, stripped threads, and cracks due to over tightening.

Returns will be evaluated on a case by case basis. In some instances we may offer replacement parts at a discount or make other recommendations.

Fees:

Firearms or parts that are returned to Anderson for service will be evaluated to determine if the service is to be charged a fee. If a fee is required, the customer will be notified and a credit card will be required to cover the cost of the repair.

Evaluation $30
Cleaning $50
Labor $50
Replacement parts: Depends on the cost of the parts requiring replacement.
Shipping: UPS/USPS